last updated: 19 November 2025

Privacy Policy – Hayleys Mobility

Hayleys Mobility (“we”, “our”, “us”) is a business unit of Hayleys Fentons Limited. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

1.1. Personal Information

We may collect personally identifiable information such as:

• Name
• Contact number
• Email address
• Company name
• Location / Address
• Any information submitted through contact forms, inquiries, or registration forms

1.2. Technical & Usage Data

When you browse the Hayleys Mobility website, we may collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and click-stream data
• Cookies and similar tracking technologies

1.3. Service-Related Information

If you request a service, quotation, or consultation, we may also collect:

• Project requirements
• Delivery details
• Logistics and mobility solutions data

2. How We Use Your Information

We may use your information to:

• Provide, operate, and maintain our services
• Respond to inquiries, requests, and customer support
• Process quotations, project requirements, or service bookings
• Improve website functionality and user experience
• Conduct analytical and statistical studies
• Send updates, service notifications, or marketing content (only where consent is given)
• Comply with legal and regulatory obligations

3. Cookies & Tracking Technologies

We use cookies to:

• Improve site performance
• Remember your preferences
• Analyse visitor behaviour
• Enhance security

You can manage cookies through your browser settings. Some features may not function properly without cookies enabled.

4. Sharing of Information

We do not sell or rent your information. However, we may share your data with:

• Hayleys Group subsidiaries (only if relevant to your inquiry)
• Service providers and contractors who assist in operations (e.g., hosting, analytics, IT services)
• Regulatory authorities, if required by law
• Partners or vendors, when necessary to deliver a requested service

All third-party partners are required to handle your data securely and only process it for specified purposes.

5. Data Protection & Security

We implement strict security measures to protect your information, including:

• Encrypted data transmission where applicable
• Secure servers and firewalls
• Restricted access controls
• Regular audits and monitoring

Although we strive for maximum security, no method of digital transmission or storage is 100% guaranteed.

Data Retention

We retain your personal information only for as long as:

• Required to fulfil the purposes for which it was collected, or
• Required to fulfil the purposes for which it was collected, or

After this period, data is securely deleted, anonymized, or archived where appropriate.

7. Your Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal data
• Request correction or updates to your data
• Request deletion of your data
• Withdraw consent for marketing communications
• Request restriction of processing
• Request a copy of your data (data portability, where applicable)

To exercise your rights, contact us at: info@hayleysmobility.com

We may need to verify your identity before processing certain requests.

8. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices, security, or content of such third-party sites. We encourage you to review their privacy policies separately.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website after any changes constitutes acceptance of the updated policy.